Advances in Human-Computer Interaction / 2019 / Article / Fig 7

Research Article

Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries

Figure 7

Dependency word map of nouns by employment pattern regarding “Customers.” Regular employees often used keywords associated with the future, such as chance, opportunity, or priority. In contrast, nonregular employees included many keywords for the present, such as order, service, or claim.

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