Effect of Employees’ Values on Employee Satisfaction in Japanese Retail and Service Industries

Table 1

Whole question items in the research.

Variables/Category	Question Items (English)	Question Method
Salary	I think this store salary and working conditions is good.	Single Answer; 5 Level
Equipment Environment	I think facilities and environment of this store is good.
Leadership	I think this store takes good leadership supervisor.
Personal Growth of Employees	I think that work in this store leads you to grow.
Creative task	I think we work many creative tasks as well as routine tasks.
Customers’ reactions	I think this store service are happy customers.
Financial performance	I think this store's performance will be better again.
Promptness of service	I think the employee's “rapid response” in this store.
Improvements in service	I think employees corresponds with a smile in this store.
Service w/smile	I think not manual, think for yourself, acting as employees of this store.
Employee Satisfaction	I think I am satisfied with working at this store.
Proposals for improving stores	Please feel free to have opinions and ideas for making your store better with innovations and improvements.	Free Answer; open-ended question