Advances in Operations Research
 Journal metrics
Acceptance rate14%
Submission to final decision51 days
Acceptance to publication16 days
CiteScore2.900
Journal Citation Indicator0.310
Impact Factor-

An Optimization Model to Address Overcrowding in Emergency Departments Using Patient Transfer

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Advances in Operations Research publishes original research and review articles contributing to the theory and methodology of operational research.

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Research Article

A Comparison of Benson’s Outer Approximation Algorithm with an Extended Version of Multiobjective Simplex Algorithm

The multiple objective simplex algorithm and its variants work in the decision variable space to find the set of all efficient extreme points of multiple objective linear programming (MOLP). Other approaches to the problem find either the entire set of all efficient solutions or a subset of them and also return the corresponding objective values (nondominated points). This paper presents an extension of the multiobjective simplex algorithm (MSA) to generate the set of all nondominated points and no redundant ones. This extended version is compared to Benson’s outer approximation (BOA) algorithm that also computes the set of all nondominated points of the problem. Numerical results on nontrivial MOLP problems show that the total number of nondominated points returned by the extended MSA is the same as that returned by BOA for most of the problems considered.

Research Article

Assessment of Customers’ Relationship Management Practices on Customer Retention and Loyalty of Oromia Credit and Saving Share Company: Bule Hora City Branch

The main objective of this study was to assess customers’ relationship management practices of Oromia Credit and Saving Share Company, Bule Hora city branch in Bule Hora, Ethiopia. Customer relationship management (CRM) as a strategy has gained tremendous interest among researchers and practitioners in recent times. Thus, this study tried to assess the status and ways CRM has been put in for practice by Oromia Credit and Saving Share Company (OCSSCO). In addition, this study considers different CRM dimensions such as empathy, bonding and satisfaction, and responsiveness. To achieve the objective of the study, primary data were collected through a questionnaire from a sample of 246 Oromia Credit and Saving Share Company customers of Bule Hora city branch, Bule Hora, Ethiopia, by using simple random sampling technique. The data collected through the questionnaire were analyzed using descriptive statistical analysis method and inferential statistics by using SPSS version 20 as a tool of data analysis. The study clearly revealed that the four CRM dimensions are strongly related. Thus, from the perspective of customers as well as management bodies of the Oromia Credit and Saving Share Company, CRM has a significant influence on customer retention and loyalty of the organization. Generally speaking, microfinance institutions are in need of doing a lot of CRM-based customer-focused practices.

Research Article

Ordering Policies of a Deteriorating Item in an EOQ Model under Upstream Partial Order-Quantity-Dependent Trade Credit and Downstream Full Trade Credit

In the classical inventory systems, the retailer had to settle the accounts of the purchased items at the time they were received. But in practice, the supplier applies some strategic tools, such as trade credit contract, to enhance his sales channel and offers delay period to his customers to settle the account. Any member of the supply chain may offer full or partial trade credit contract to his downstream level. Full trade credit is the case that the latter is allowed to defer the whole payment to the end of the credit period. In partial trade credit, however, the downstream supply chain member must pay for a proportion of the purchased goods at first and can delay paying for the rest until the end of the credit period. This paper considers a two-level trade credit, where the supplier offers order-quantity-dependent partial trade credit to a retailer, who suggests full trade credit to his customers. An economic order quantity (EOQ) inventory model of a deteriorating item is formulated here, and the Branch and Reduce Optimization Navigator is applied to find the optimal replenishment policy. The sensitivity of the variables on different parameters has been analyzed by applying some numerical examples. The data reveal that increasing the credit periods of the retailer and the customers can decrease and increase the retailer’s total cost, respectively.

Research Article

A Successful Three-Phase Metaheuristic for the Shift Minimization Personal Task Scheduling Problem

Workforce scheduling process consists of three major phases: workload prediction, shift generation, and staff rostering. Shift generation is the process of transforming the determined workload into shifts as accurately as possible. The Shift Minimization Personnel Task Scheduling Problem (SMPTSP) is a problem in which a set of tasks with fixed start and finish times must be allocated to a heterogeneous workforce. We show that the presented three-phase metaheuristic can successfully solve the most challenging SMPTSP benchmark instances. The metaheuristic was able to solve 44 of the 47 instances to optimality. The metaheuristic produced the best overall results compared to the previously published methods. The results were generated as a by-product when solving a more complicated General Task-based Shift Generation Problem. The metaheuristic generated comparable results to the methods using commercial MILP solvers as part of the solution process. The presented method is suitable for application in large real-world scenarios. Application areas include cleaning, home care, guarding, manufacturing, and delivery of goods.

Research Article

A Parallelized Variable Fixing Process for Solving Multistage Stochastic Programs with Progressive Hedging

Long time horizons, typical of forest management, make planning more difficult due to added exposure to climate uncertainty. Current methods for stochastic programming limit the incorporation of climate uncertainty in forest management planning. To account for climate uncertainty in forest harvest scheduling, we discretize the potential distribution of forest growth under different climate scenarios and solve the resulting stochastic mixed integer program. Increasing the number of scenarios allows for a better approximation of the entire probability space of future forest growth but at a computational expense. To address this shortcoming, we propose a new heuristic algorithm designed to work well with multistage stochastic harvest-scheduling problems. Starting from the root-node of the scenario tree that represents the discretized probability space, our progressive hedging algorithm sequentially fixes the values of decision variables associated with scenarios that share the same path up to a given node. Once all variables from a node are fixed, the problem can be decomposed into subproblems that can be solved independently. We tested the algorithm performance on six forests considering different numbers of scenarios. The results showed that our algorithm performed well when the number of scenarios was large.

Research Article

A New Green Efficiency-Based Carbon Taxing Policy and Its Effects on a Production-Inventory System with Random Carbon Emissions and Green Investment

In this study, the author proposes a new carbon taxing policy. This proposed carbon tax has two tax components. The first component is constant, and the second component depends on the green efficiency of production. The green efficiency of production is measured by the average amount of emissions per unit production in an assessment year. The green efficiency-based tax component can be reset every year. Lesser average emission rate indicates better green efficiency. The second component of this proposed carbon tax forces the firm to improve the green efficiency of production, which results in cleaner production. The author incorporates this new carbon tax policy in a production-inventory system with a price-sensitive demand rate. A rule is provided for the implementation of this new tax. Emissions during setup, production, and storage are considered as independent random variables. The firm has the opportunity of investing in green technologies to improve green efficiency. A profit maximization policy is adopted to solve the developed model. A solution algorithm is also provided. The model is illustrated by numerical examples with randomly generated model parameters. The results of numerical examples show the environmental benefits of the proposed carbon tax.

Advances in Operations Research
 Journal metrics
Acceptance rate14%
Submission to final decision51 days
Acceptance to publication16 days
CiteScore2.900
Journal Citation Indicator0.310
Impact Factor-
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Article of the Year Award: Outstanding research contributions of 2020, as selected by our Chief Editors. Read the winning articles.