Research Article

Constructing a Travel Risks’ Evaluation Model for Tour Freelancers Based on the ANP Approach

Table 1

Proposed criterion and their related subcriteria.

CriteriaSubcriteria

Financial risk (C1) Travel agency goes bankrupt (C11),
pocket-picker (C12)

Transportation risk (C2) Safety of transportation (C21),
safety of driving (C22),
convenient telecommunication facilities (C23),
public transit delayed or canceled (C24)

Social risk (C3) Political and economic instability (C31),
possibility of terrorist activities (C32),
assistance available of accident (C33)

Hygiene risk (C4) Hygiene of catering conditions (C41),
possibility of infectious diseases (C42)

Sightseeing spot risk (C5) Safety of recreational facilities (C51),
prearranged meeting point/time (C52)

General risk (C6) Check itinerary and flight status (C61),
ensure meeting point and times (C62),
customer complaints (C63),
image of the country/destination (C64),
hotel security system (C65)