Research Article

Modeling Enablers of Transporter’s Performance in Downstream Logistics of the Indian Oil Sector

Table 4

Initial reachability matrix.

Initial reachability matrix1413121110987654321
Outsourcing management processInformation technologyCollaboration and cost optimizationRelationship qualityInfrastructure and congestionFinancial managementCustomer service time spanCertainty of loadsSecurity of productsFeedback systemDelivery unloading time span optimizationReadiness of fleet as per statutory requirementsEconomies of scale and fleet availabilityEconomical operating cost

1Economical operating cost00000010101001
2Economies of scale and fleet availability00000011101010
3Readiness of fleet as per statutory requirements00000010101111
4Delivery unloading time span optimization00000010001000
5Feedback system11111111111111
6Security of products00000011101011
7Certainty of loads00000011101011
8Customer service time span00000010000000
9Financial management01001111101111
10Infrastructure and less congestion01001111101111
11Relationship quality00011111101111
12Collaboration and cost optimization11111111101111
13Information technology01011111101111
14Outsourcing management process11111111101111