Research Article

Communication Medium Used by Clients and Health Professionals in Accessing and Providing Healthcare in Low Resource Setting: A Descriptive Cross-Sectional Study

Table 1

Communication mediums as examined by patients.

VariableNo (n = 303)Yes (n = 303)

Mediums used for communication at the hospital
 e-mail97.42.6
 Face-to-face18.181.9
 Meetings85.814.2
 Social media89.410.6
 Letters95.74.3)
 Telephone88.511.5

Mediums used to contact the hospital before coming
 e-mail97.42.6
 Face-to-face7228
 Meetings95.74.3
 Social media94.75.3
 Letters94.45.6
 Telephone73.626.4
 No medium used56.843.2

Effectiveness of communication medium used before coming to the hospital
 Very effective185.9
 Effective8929.4
 A little effective4514.9
 Not at all effective206.6
 Very effective3411.2
 Not at all effective3110.2

Source: Field Data (2018).