Table 2: Factor loading of the PPCB scale.

No.ItemsCommunalitiesFactor loadingItem meanItem SD

Subscale 1 (41% variance explained)

1Your doctor greeted you in a way that made you feel comfortable.
3Encouraged you to express your thoughts concerning your health problems.
4Listened carefully to what you had to say.
5Understood what you had to say.
17Checked to be sure you understood everything.
9Gave you as much information as you wanted.
10Checked to see if the treatment plan(s) was acceptable to you.
18Spent the right amount of time with you.
19Overall, you were satisfied with your visit to the doctor today.

Subscale 2 (10% variance explained)

15Involved you in decisions about your health as much as you wanted.
13Responded to your questions and concerns.
12Encouraged you to ask questions.
2Discussed your reason(s) for coming today.

Subscale 3 (8% variance explained)

11Explained medications, if any, including possible side effects.
14Showed concern about you as a person.
8Discussed treatment options with you.

Item that did not load

16Discussed next steps including any follow-up plans.28 * .59.19

 *Item did not load.