Breaching the Bridge: An Investigation into Doctor-Patient Miscommunication as a Significant Factor in the Violence against Healthcare Workers in Palestine
Table 4
Nonverbal miscommunications in relation to different demographic factors ().
Item
Strongly agree
Agree
I do not know
Disagree
Strongly disagree
Gender ( value)
Age groups ( value)
Level of education ( value)
Place of residence ( value)
(1) One of the reasons for violence, physical or verbal, against healthcare workers is because they do not maintain good eye contact
13.3
53.3
16.4
13.7
3.4
0.05
0.079
0.065
0.140
(2) One of the reasons for violence, physical or verbal, against healthcare workers is because they do not smile frequently
17.8
46.7
8.9
20.6
5.9
0.228
0.617
0.081
0.418
(3) One of the reasons for violence, physical or verbal, against healthcare workers is because they do not have a comfortable voice tone
18.8
51.9
10.3
14.7
4.4
0.195
0.210
0.076
0.402
(4) One of the reasons for violence, physical or verbal, against healthcare workers is because they often have a frown on their faces
11.9
36
18.4
27.5
6.1
0.003
0.433
0.086
0.827
(5) One of the reasons for violence, physical or verbal, against healthcare workers is because they are often seated in a provocatively
20.8
51.1
9.9
14.1
4.2
0.107
0.377
0.001
0.809
(6) One of the reasons for violence, physical or verbal, against healthcare workers is because they do not employ handshakes properly
