Emotion Analysis of Telephone Complaints from Customer Based on Affective Computing

Table 4

12-order MFCC parameters.

12-order MFCC coefficients
1	11.9380	13.8424	14.5935	12.0397		16.7550
2						5.7762
3						3.1929
4						7.2475
5						0.3533
6
7						1.1169
8						1.6278
9
10
11						2.0980
12						0.4053