Research Article

A Bayesian Best-Worst Method-Based Multicriteria Competence Analysis of Crowdsourcing Delivery Personnel

Table 3

Weights of main criteria and subcriteria.

Main criteriaWeightSubcriteriaLocal weightGlobal weight

Knowledge ()0.104Knowledge of crowdsourcing delivery ()0.1970.049
Previous job experience ()0.2140.053
Customer service awareness ()0.5890.147

Skills ()0.396Total mileage ()0.1070.027
Delivery order quantity ()0.2440.061
Average delivery time ()0.3070.077
Goods intact ()0.3420.086

Abilities ()0.366Negative ratings ()0.2890.072
Punctuality ()0.5880.147
Extra reward ()0.1230.031

Traits ()0.133Politeness and warmth ()0.1530.038
Instrument neat ()0.1780.044
Responsible ()0.4660.117
Neatly dressed ()0.2040.051