Research Article

Habit or Utility: A Key Choice Point in Promoting the Adoption of Telehealth in China

Table 3

Main parameters and their meanings.

ParameterMeaning

Doctor’s utility
Patient’s utility
Distance of the patient from the doctor
Patient’s travel burden from distance to the doctor ( is a random variable, )
Patient’s reward for each visit
Patient’s reward for each in-person visit
Patient’s reward for each telehealth visit
Doctor’s service rate, that is, the number of patients treated per unit of time
Price per visit charged by the government
Price per visit charged by the government for an in-person visit
Price per visit charged by the government for telehealth
Medical insurance rate,
Medical insurance rate for an in-person visit
Medical insurance rate for telehealth
Doctor’s commission rate on each visit fee
Doctor’s commission rate on each visit fee for an in-person visit
Doctor’s commission rate on each visit fee for telehealth
Patient’s waiting costs for each visit
Patient’s waiting costs for each in-person visit
Patient’s waiting costs for each telehealth visit
Clinical feasibility of telehealth
Patient’s amortized cost of telehealth adoption
Patient’s learning costs of telehealth adoption
Doctor’s learning cost of telehealth adoption
Doctor’s rewards from telehealth adoption