Research Article

A Hybrid Neural Network BERT-Cap Based on Pre-Trained Language Model and Capsule Network for User Intent Classification

Table 6

The performance comparison of different methods using F1 score measure.

MethodsF1 score

CNN + domain template0.899
Lib-SVM + n-gram0.912
CNN + rules0.926
CNN + ensemble learning0.929
LSTM + domain dictionary0.941
LR + character + POS tags + target words + semantic tags0.945
BERT-Cap + focal loss0.967