Table of Contents
Conference Papers in Medicine
Volume 2013, Article ID 270962, 3 pages
Conference Paper

Tools for Process Optimizing in Emergency Departments

Emergency Department, Odense University Hospital, Odense, Denmark

Received 10 March 2013; Accepted 28 April 2013

Academic Editors: E. Giannitsis, C. Hamm, M. Möckel, and J. Searle

This Conference Paper is based on a presentation given by Michael Hansen-Nord at “Clinical Decisions in Acute Patients: ACS–POCT–Hypertension and Biomarkers” held from 19 October 2012 to 20 October 2012 in Berlin, Germany.

Copyright © 2013 Michael Hansen-Nord. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


Overcrowding is a universal challenge in emergency departments (ED). In (re)organizing an ED, experience from other “industries” could be taken into consideration. The recommendations are to ensure standardization and focus on flow and logistics. Examples that can be taken into consideration are described. One of the most important things to focus on is to keep the patients, who are not seriously ill, in flow at all times. They are a great challenge to overcrowding, and one has to use skilled staff to deal with this particular group.