Generation Mechanism of Corporate Online Public Opinion Hotness Based on Multicase Qualitative Comparative Analysis

Table 6

Combination of conditions with higher hotness generation in the consumer rights category of corporate opinion.

Conditions	Combination 1	Combination 2	Combination 3	Combination 4
Corporate public opinion feedback response speed	●	●	○	○
Corporate public opinion feedback response attitude		●	●	○
Netizen attention	●		●	○
Role of opinion leaders	●	●	●	●
Authoritative media coverage	●	●	○	●
Government public opinion response	●	●	○	●
Original coverage	0.261	0.338	0.111	0.165
Net coverage ratio	0.096	0.173	0.111	0.114
Consistency	1.000	0.957	1.000	1.000
Consistency of solution	0.978
Coverage of the solution	0.659