Herbal Medicine in Primary Healthcare in Germany: The Patient's Perspective

Table 3

Communication and Information (main and subcategories).

Main category	Subcategory
(B) Communication and information
(B1) Doctors’ approach	∙ Categorical refusal
	∙ Dogmatism
	∙ Unconcern
	∙ Sincerity
	∙ Positive conviction
	∙ Henchmen of pharmaceutical industry
(B2) Quality of communication	∙ Feeling accepted by their doctors
	∙ Shared decision-making
	∙ Patriarchal style
	∙ Miscommunication
	∙ Placebo-effects
	∙ Nocebo-effects (e.g., induction of fear)
(B3) Sources of information	∙ Family/social environment
	∙ Doctors
	∙ Pharmacists
	∙ CAM practitioner
	∙ Media (TV, newspapers, internet, brochures)
	∙ Literature (books, journals)
	∙ Advertising (pharmacy brochures)
	∙ Patient information leaflets
(B4) Relevant elements of information	∙ Indication
	∙ Side effects
	∙ Mechanism of action
	∙ Dosage recommendations
	∙ Safety recommendations for pregnancy
	∙ Quality differences in drugs and possible consequences regarding side effects.
	∙ Declaration of toxic remnants