Emergency Medicine International / 2014 / Article / Tab 1

Research Article

Minimizing ED Waiting Times and Improving Patient Flow and Experience of Care

Table 1

Raw data used for statistical analysis, collected from January 2005 to December 2011.

TimeMedian patient satisfaction per quarter (Press Ganey percentile)Median door-to-provider time per quarter (in minutes)Median total length of stay per quarter (in minutes)Total hours on diversion per quarterPercentage successfully meeting core measures per quarterLeft without being seen median rate per quarter (%)ED Volume per quarter

Before
 FY05-Q1669212165.79664.157,293
 FY05-Q2964198189.78684.127,008
 FY05-Q31562205172.33664.097,411
 FY05-Q4958208185.42724.17,367
 FY06-Q11567205104.31784.357,394
 FY06-Q2165819770.21763.826,852
During
 FY06-Q3416219576.53804.17,051
 FY06-Q4235920161.70823.97,184
 FY07-Q1225319140.99813.377,240
 FY07-Q227491850.00952.46,922
 FY07-Q331521870.00942.167,274
 FY07-Q443461850.00961.867,360
 FY08-Q143371720.00941.057,394
After
 FY08-Q246291620.00941.147,283
 FY08-Q341231690.00951.797,859
 FY08-Q449231640.00991.257,805
 FY09-Q153251280.00971.298,007
 FY09-Q257271220.00970.777,155
 FY09-Q346191250.00940.727,761
 FY09-Q449181280.00971.138,942
 FY10-Q172181260.00941.048,500
 FY10-Q271191220.00990.878,386
 FY10-Q358131300.00980.678,025
 FY10-Q471141260.00960.898,492
 FY11-Q143131280.00980.88,116
 FY11-Q263141260.00960.527,797
 FY11-Q380141280.00990.697,859
 FY11-Q478141300.00980.497,913

FY: Fiscal year; Q: quarter.

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