| Characteristic | %, N |
| Age (years) | Median, IQR | 39.0, 24.0 | Sex (M) | 56.3, 135 |
| Top 5 chief complaints for presentation to ED | Gastrointestinal | 16.7, 40 | Orthopedic | 15.4, 37 | Gynecological | 14.0, 34 | Cardiovascular | 10.0, 24 | Neurological | 9.2, 22 |
| Current stage of waiting | Waiting for nurse bedside assessment | 44.6, 107 | Waiting to see physician for the first time | 11.6, 27 | Waiting for tests | 20.1, 49 | Waiting for reassessment by physician | 20.5, 50 | Waiting to be seen by consulting service | 3.2, 7 |
| Number of patients waiting to be seen in waiting room | <5 | 28.3, 68 | 5–10 | 47.5, 114 | >10 | 24.2, 58 |
| Longest waiting to be seen time | <1 hour | 8.8, 21 | 1–2 hours | 22.5, 54 | 2–3 hours | 28.3, 68 | 3–4 hours | 28.8, 69 | >4 hours | 11.7, 28 |
| Patients’ stated reasonable ED wait time | No wait time | 4.0, 8 | Less than 30 minutes | 11.2, 26 | Less than 1 hour | 32.1, 79 | Less than 2 hours | 32.5, 80 | Less than 3 hours | 12.4, 29 | As long as it takes to get the care I need | 7.6, 18 |
| Where patients would go if they left ED without being seen | Another emergency department | 48.6, 116 | Walk in clinic | 13.7, 33 | Family doctor | 5.4, 13 | Home | 22.1, 53 | Return to same emergency department later | 10.4, 25 |
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