Evolution of Experience of Care of Patients with and without Chronic Diseases following a Québec Primary Healthcare Reform
Table 7
Difference in differences (DD) of experience of care, unmet needs, and use of services (%) between users without a chronic disease who have FMG-NC, FMG, or NC as usual source of care and those who have another type of medical clinic, 2003–2005 and 2008–2010.
2003–2005
2008–2010
Control group
Experimental group
Diff.
Control group
Experimental group
Diff.
DD
% of change
()
()
()
()
Accessibility of services
7.32
7.25
−0.07
0.301
6.81
7.14
0.33
<0.001
0.40
<0.001
5.5
Continuity
7.73
7.48
−0.25
0.003
8.09
7.77
−0.32
<0.001
−0.07
0.563
−0.9
Comprehensiveness
8.40
8.31
−0.09
0.265
8.18
8.14
−0.04
0.628
0.05
0.663
0.6
Responsiveness
8.61
8.49
−0.12
0.022
8.78
8.86
0.08
0.127
0.20
0.007
2.3
Perceived care outcomes
8.39
8.29
−0.10
0.208
8.46
8.42
−0.04
0.575
0.06
0.630
0.7
% of users reporting unmet needs for care
19.3
18.8
−0.50
0.763
18.8
16.8
−2.00
0.194
−1.50
0.474
−7.9
% of users who attended usual source of primary care six times or more
12.9
12.8
−0.10
0.962
11.1
10.7
−0.40
0.717
−0.30
0.822
−2.3
% of users who attended emergency room at least once
