Revisiting Provider Communication to Support Team Cohesiveness: Implications for Practice, Provider Burnout, and Technology Application in Primary Care Settings
Table 5
Frequency of smartphone use and modes of communication by discipline.
Physician (n = 96)
Nurse practitioner (n = 158)
Physician assistant (n = 79)
Overall (n = 333)
Smartphone use n (%)
72 (75.8%)
111 (71.2%)
55 (69.6%)
238 (72.1%)
0.62
Provider communication
47 (65.3%)
78 (70.9%)
41 (74.5%)
166 (70.0%)
0.51
Clinical decision apps
58 (80.6%)
85 (77.3%)
47 (85.5%)
190 (80.2%)
0.46
Review test results
23 (31.9%)
24 (21.8%)
11 (20.0%)
58 (24.5%)
0.20
Search engines
54 (75.0%)
79 (71.8%)
34 (61.8%)
167 (70.5%)
0.25
Electronical prescribing
2 (2.8%)
7 (6.4%)
3 (5.5%)
12 (5.1%)
0.64
Mode of communication† (frequently)
In-person
55 (58.5%)
106 (68.8%)
46 (60.5%)
207 (63.9%)
0.22
Electronic health record
45 (47.4%)
78 (51.7%)
35 (46.1%)
158 (49.1%)
0.94
Telephone call
29 (31.5%)
37 (24.7%)
20 (25.3%)
86 (26.8%)
0.51
Text message
7 (7.7%)
16 (11.3%)
9 (12.0%)
32 (10.4%)
0.93
E-mail
6 (6.6%)
22 (15.9%)
5 (6.7%)
33 (10.9%)
0.08
Smartphone application
4 (4.7%)
7 (5.3%)
3 (4.1%)
14 (4.8%)
0.60
Notes: † frequency of different modes of communication was measured as frequently, often, rarely, and never. Frequency of using frequently was displayed in the table.
