Review Article

A Survey of Standardized Approaches towards the Quality of Experience Evaluation for Video Services: An ITU Perspective

Table 1

Performance target for different applications.

ApplicationTypical Data Rates Performance Parameters and Target Values
One-way DelayJitterPacket Loss

Conversational Voice4–64 kbps<150 ms (preferred)
<400 ms (limit)
<1 ms<3%
Voice Messaging4–32 kbps<1 s (playback)
<2 s (record)
<1 ms<3%
Audio Streaming16–128 kbps<10 s<1 ms<1%
Videophone16–384 kbps<150 ms (preferred)
<400 ms (limit)
-<1%
Video Streaming16–384 kbps<10 s-<1%
Web Browsing and HTMLNA<2 sNAZero
E-commerce ServicesNA<2 sNAZero
Interactive GamesNA<200 msNAZero

NA: not applicable.