Clinical Study

Long-Term Effect of Interactive Online Dietician Weight Loss Advice in General Practice (LIVA) Protocol for a Randomized Controlled Trial

Table 1

Example of organizational outcome measures from the MAST model.

Staff, training, and resources
Changes in distribution of work (working hours spent) between the professions involved (task shifting)
Changes in staff requirements (reduction or increase of working hours) for each profession involved
Time spent by members of staff on training in order to learn to apply telemedicine devices
Changes in hours spent on various procedures in clinical pathways, measured for each relevant profession
Interaction and communication
Amount of electronic communication
Changes in information and reporting system
Changes in number of face-to-face patient consultations
Changes in the way medical staff communicate
Changes in the way the medical staff work together (generalists/specialists, doctors/nurses, etc.)
Structure outcomes
Changes in the number of units offering treatment
Number of organisational units set up especially for telemedicine (if any)
Changes in the organisation of generalist and specialist tasks
Changes in geographical spread
Time spent on travel, staff
Time spent on travel, patients
Culture outcomes
Staff attitudes towards telemedicine applications
Staff experience with the use of telemedicine applications