Process Mapping in a Pediatric Emergency Department to Minimize Missed Urinary Tract Infections

Table 1

Interventions Implemented in ED Following Process Mapping.

Players Involved	Intervention
Lab	Microbiology Lab actively sent all ED based results to the ED
ED	All microbiology results come to specific printer in ED
ED-RN	All results sorted by Registered Nurse (RN)
ED-Business Clerk	All positive results given to Business Clerk to attach to old chart
ED-Business Clerk	All positive results placed in PED MD folder
ED-Physician	All ED physicians on Day shift check the Positive Results folder and call patient/parents/primary care physician as necessary
ED	All pending sensitivities for positive urine cultures placed in Pending Sensitivities folder
ED	Once sensitivities results matched – charts moved to Completed folder to be taken back by Info Clerk and sent to Sovera (software system where all hospital documentation is scanned, charted and sorted) to be copied