Research Article

Installed Base as a Facilitator for User-Driven Innovation: How Can User Innovation Challenge Existing Institutional Barriers?

Table 2

Data collections methods used.

Methods Type of activities Total
200620072008

Observation (during participation in meetings)3 project teams
7 steering groups
7 project teams
3 steering groups
5 contractors
4 project teams
3 steering groups
5 techno groups
other
meetings
63
Observation (user courses)3 observations3
Interviews12 from ambulant teams4 user representatives16
Questionnaire2 questionnaire2
LiteratureProject documentsMeeting notes, e-mail, and reportsuser-training notes, workshop documentationOther documents<100