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Constructs | Items | Source |
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Innovativeness | I1: If I heard about new information technology, I would look for ways to experiment with it. | [57] |
I2: Among my peers, I am usually the first to try out new information technologies. |
I3: In general, I am hesitant to try out new information technologies. |
I4: I like to experiment with new information technologies. |
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Compatibility | C1: Using mHealth application is compatible with all aspects of my lifestyle. | [115] |
C2: Using mHealth application is completely compatible with my current situation. |
C3: I think that using mHealth application fits well with the way I like to manage my health |
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Performance expectancy | PE1: mHealth application is useful to support critical aspects of my healthcare. | [68] |
PE2: mHealth application will enhance my effectiveness in managing my healthcare. |
PE3: Using mHealth application will improve my productivity. |
PE4: Overall, mHealth application will be useful in managing my healthcare. |
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Effort expectancy | EE1: Learning how to use mHealth application is easy for me. | [48] |
EE2: My interaction with mHealth application is clear and understandable. |
EE3: I find mHealth application easy to use. |
EE4: It is easy for me to become skillful at using mHealth application. |
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Firm generated content | FGC1: I am satisfied with the company’s social media communications for mHealth applications. | [116] |
FGC2: The level of the company’s social media communications for mHealth applications meets my expectations. |
FGC3: The company’s social media communications for mHealth applications are very attractive. |
FGC4: This company’s social media communications for mHealth applications perform well when compared with social media communications of other companies. |
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Price value | PV1: mHealth application is reasonably priced. | [48] |
PV2: mHealth application is a good value for the money. |
PV3: At the current price, mHealth application provides a good value. |
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Facilitating conditions | FC1: I have the resources necessary to use mHealth application. | [48] |
FC2: I have the knowledge necessary to use mHealth application. |
FC3: mHealth application is compatible with other technologies I use. |
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Information seeking motive | ISM1: I have a high intention to seek health information through mHealth application. | [40] |
ISM2: I will seek health information through mHealth application in the near future. |
ISM3: I will recommend others to seek health information through mHealth application. |
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Perceived privacy risk | PPR1: It would be risky to disclose my personal health information to mHealth application. | [50] |
PPR2: There would be a high potential for loss associated with disclosing my personal health information to mHealth application. |
PPR3: There would be too much uncertainty associated with giving my personal health information to mHealth application. |
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Perceived security | PS1: I would feel secure sending sensitive information across mobile payment for mHealth application. | [53] |
PS2: Mobile payment via mHealth application is a secure means through which to send sensitive information. |
PS3: I would feel safe providing sensitive information about myself over mHealth application via mobile payment. |
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Initial trust in doctor | ITD1: I believe the doctors in the mHealth application have medical qualifications. | [37] |
ITD2: The consultation or diagnosis provided by the doctors in mHealth application is reliable. |
ITD3: In my opinion, the doctors in the mHealth application are trustworthy. |
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Initial trust in mHealth platform | ITE1: This mHealth application can fulfill its tasks. | [37] |
ITE2: This mHealth application will keep its promises. |
ITE3: This mHealth application will keep the customers’ best interests in mind. |
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Intention to adopt | IA1: I intend to use mHealth application to consult health issues when needed in the future. | [37] |
IA2: I predict that I will use mHealth application to consult health issues when needed in the future. |
IA3: I plan to use mHealth application to consult health issues when needed in the future. |
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Intention to recommend | IR1: I would recommend this mHealth application to others. | ([48]; [60]) |
IR2: I will definitely tell others that this mHealth application is good. |
IR3: I am willing to tell others about the good aspects of the mHealth application. |
IR4: I will tell my friends and family about my good experiences using mHealth application. |
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