Research Article
Patients' and Caregivers' Attributes in a Meaningful Care Encounter: Similarities and Notable Differences
Table 4
Similarities and differences between patients and caregivers narratives about a meaningful encounter.
| Patients’ perspectives | Patients’ and caregivers’ perspectives | Caregivers’ perspectives | Caregivers’ personal qualities | Caregivers’ shown/used personal qualities | | Caregivers’ personal qualities | Caregivers’ shown/used personal qualities |
| | | Similarities | | |
| Tranquility | Give support/assistance | | Tranquility | Give support | Empathetic | Taken seriously | Empathetic | Show that you care in a sincere manner | Courage | Be confirmed | Courage | Be confirmed | Warmth | Create mutuality | Warmth | Create mutuality | | Granted time | | Give time | | Create joy | | Create joy and pleasure |
| | | Differences | | |
| Humility | Give response | | Openness | Joking | Commitment | Always be there | Be present | See what patients need | Patience | Guiding | | Physical touch | Sensitive | Give information/knowledge | Eye contact | Efficient | Patients treated as persons | Create moment of togetherness | Inquiring mind | Ability to listen | Replace patients ability | Kindness | Admit shortcomings | Give opportunities | Understanding | | Show respect | | | | | Helping patients with what they want help with | | | | | Nourishing communication (i) with words (ii) without words Talk kindly |
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