Expectations Confounded: Patients Are Satisfied with THR and TKR Delivery in Australian Public Hospitals—A Multisite Case Study

Table 2

Reported waiting time and perceived maximum acceptable waiting times.

Length of wait (months)	Expected		Actual		Maximum (acceptable)
	1st consult; n (%)	Surgery; n (%)	1st consult; n (%)	Surgery; n (%)	1st consult; n (%)	Surgery; n (%)
≤6	197 (46.0)	138 (32.6)	267 (62.0)	173 (40.7)	361 (84.5)	298 (73.7)
>6–12	103 (24.1)	130 (30.7)	70 (16.2)	99 (23.3)	55 (12.9)	97 (24.0)
>12–18	77 (18.0)	83 (19.6)	63 (14.6)	77 (18.1)	8 (1.9)	7 (1.7)
>18–24	0 (0)	41 (9.7)	0 (0)	32 (7.5)	2 (0.5)	1 (0.2)
>24	51 (11.9)	31 (7.3)	31 (7.2)	44 (10.4)	1 (0.2)	1 (0.2)

1st consult: time between referral and first appointment with the surgeon.
Surgery: time between first appointment and THR/TKR surgery.