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Journal of Advanced Transportation
Volume 2017 (2017), Article ID 7590389, 11 pages
Research Article

Definition of an On-Board Comfort Index (Rail) for the Railway Transport

Department of Civil Engineering, University of Calabria, Arcavacata, 87036 Rende, Italy

Correspondence should be addressed to Antonio Tassitani

Received 17 February 2017; Revised 12 May 2017; Accepted 20 June 2017; Published 24 July 2017

Academic Editor: Dongjoo Park

Copyright © 2017 Vincenzo Barone et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


The use of collective transport is strongly influenced by the quality of offered service. One of the overriding factors that affect the modal shift process is the quality of transport systems. To increase the attractiveness of collective transport services and therefore reduce the use of cars, authorities in collaboration with transport companies should take steps to ensure a high level of service quality in the public transport system. The provided quality is the level of quality achieved on daily basis and measured by the customer/user point of view. This research aims to relate service quality perceived by the user to measurements of two environmental indicators, that is, vibration, in reference to which the acceleration transmitted to the body by the vehicle motion and by its vibration will be measured, and noise, in reference to which the Equivalent Sound Pressure Level—Leq ()—will be measured. Finally, a Comfort Index (CI) (rail) is specified, calibrated, and validated.