Research Article

Decision-Support Framework for Selecting the Optimal Road Toll Collection System

Table 8

Defuzzified alternatives’ scores matrix.

CriteriaManualACMVignetteDSRC with barriersDSRC MLFFRFID with barriersRFID ORTBarcodeGNSS/CNANPRInfraredTacho-graphSmart cardSmart-phone

Interoperability0.060.040.040.100.110.060.080.020.140.100.050.020.060.12
Flexibility0.010.030.000.110.110.090.090.020.110.100.080.050.080.12
Efficiency0.030.040.040.090.110.080.110.050.110.050.090.060.040.10
Reliability0.090.060.070.080.070.070.070.050.090.050.070.060.080.08
Enforcement0.020.030.130.010.100.010.100.070.100.080.090.100.050.09
Level of service0.010.030.040.080.100.080.100.060.100.100.080.080.040.09
Traffic safety0.030.030.070.070.090.070.090.080.100.100.080.090.030.06
Number of stops0.120.120.110.060.040.060.040.080.040.060.070.060.110.05
Delays0.150.130.130.060.030.060.030.080.030.040.070.040.100.03
Average cost for user0.080.090.120.060.060.060.050.070.070.050.070.080.090.05
Revenue/cost ratio0.030.060.070.080.090.080.090.070.070.080.070.070.060.09
Capex0.070.060.050.080.070.080.060.080.090.070.080.070.060.07
Opex0.100.070.090.060.070.060.070.060.080.070.060.070.060.07
Visual degrad. of road environ.0.100.090.050.090.050.090.050.090.050.050.090.050.080.05
Air pollution0.120.100.080.070.040.070.040.090.040.060.070.060.100.05
Noise0.100.080.070.070.070.070.070.080.070.070.070.070.080.07
Fair pricing0.080.060.010.080.080.080.080.080.080.080.080.080.080.08
User friendliness0.010.030.020.080.110.080.100.060.110.090.080.070.050.11
Aesthetic effect on the vehicle0.020.020.170.070.070.070.080.130.080.020.080.090.050.05
Possibility of theft and fraud0.130.110.120.030.050.030.050.110.040.080.070.090.070.05