Research Article

Development of Fuzzy Level of Service Criteria for Bus Rapid Transit considering User Heterogeneities in China

Table 4

BRT fuzzy LOS criteria for the anxious passenger group (ranges and centers of service metrics for fuzzy LOS categories).

Service metricsFuzzy LOS categories
ABCDEF

Passenger arrival time (min)Center1.23.76.610.419.752.6
Range(0, 3.7)(1.2, 6.6)(3.7, 10.4)(6.6, 19.7)(10.4, 52.6)(19.7, ∞)

Passenger wait time (min)Center1.22.44.47.312.619.3
Range(0, 2.4)(1.2, 4.4)(2.4, 7.3)(4.4, 12.6)(7.3, 19.3)(12.6, ∞)

Bus running speed (km/h)Center34.827.421.818.114.910.8
Range(27.4, ∞)(21.8, 34.8)(18.1, 27.4)(14.9, 21.8)(10.8, 18.1)(0, 14.9)