Behavioral Intentions of Urban Rail Transit Passengers during the COVID-19 Pandemic in Tianjin, China: A Model Integrating the Theory of Planned Behavior and Customer Satisfaction Theory

Table 5

Summary of the outcomes of the hypothesis testing.

No.	Hypothesis	Outcome	Coefficient
H1	PSQ ⟶ CS	Confirmed	0.314
H2	CS ⟶ travel intentions	Confirmed	0.475
H3	Attitudes ⟶ travel intentions	Confirmed	0.134
H4	PBC ⟶ travel intentions	Confirmed	0.212
H5	SNs ⟶ travel intentions	Confirmed	0.103
H6	SNs ⟶ attitudes	Confirmed	0.433
H7	PBC ⟶ attitudes	Confirmed	0.160
H8	CS ⟶ attitudes	Confirmed	0.283
H9	PSQ ⟶ attitudes	Not confirmed	—
H10	SNs ⟶ PSQ	Confirmed	0.126
H11	PBC ⟶ CS	Confirmed	0.420
H12	POL ⟶ attitudes	Not confirmed	—
H13	POL ⟶ SNs	Confirmed	0.350
H14	POL ⟶ PBC	Confirmed	0.375
H15	POL ⟶ PSQ	Confirmed	0.288
H16	POL ⟶ CS	Confirmed	0.185