Nature of Communication Ineffectiveness Inherent in the Procurement Systems on Mass Housing Projects

Table 2

Mass housing project team communication effectiveness measures.

Description of variables in the project team communication performance (PCE) factor (information flow)
PCE3	Receiving less information than expected from team participants for tasks
PCE7	Late delivery of needed communicated information
PCE10	Receiving more information than necessary for the tasks
PCE12	Withholding of part of the information by the one who controls communication
PCE13	Difficulty in disseminating information among project team
PCE14	Difficulty in accessing communicated information from channels
PCE15	Withholding of whole of the information by the one who controls communication
Description of variables in the project team communication performance (PCE) factor (information composition)
PCE1	Persistent change in content of communicated information
PCE2	Lack of consistency in communicated information leading to lack of coordination among project team
PCE4	Persistent change in meaning of communicated information
PCE5	Receiving conflicting information from team participants
PCE6	Lack of clarity in communicated information resulting in different interpretations
PCE8	Misunderstanding of communicated information
PCE9	Lack of conciseness in communicated information among the project team
PCE11	Lack of coherency in communicated information resulting in different interpretations
PCE16	Lack of defined roles and responsibilities among members of the team leading to communication failure

Source. See [9, 10, 12, 22–27].