Review Article

Survey and Challenges of QoE Management Issues in Wireless Networks

Table 3

Comparison of QoE monitoring and measurement approaches.

ApproachQoE monitoring pointQoE estimation point QoE management applicabilityMeasurements environmentSubjective/ObjectiveType of serviceDeployment challenges

3GPP 26.247 [74]End user device (technical data)Network(i) Dynamic adaptation of service delivery to meet access network capabilities
(ii) Applicable in the context of optimization of limited network resource management
RealObjectiveDynamic adaptive streaming over HTTP(i) QoE service differentiation and prioritization
(ii) Battery consumption
(iii) Scalability
(iv) Computational complexity
(v) Data integrity
(vi) User's privacy issues
Ketykó et al. [88]End user device (technical and user data)End user deviceApplicable in the context of application design improvement (better understanding of content effect)Semi-real lifeBothMobile YouTube video streaming (i) Scalability
(ii) User's fairness/correctness
(iii) Feedback the estimation output to optimize the network
(iv) Data integrity
Wac et al. [35]End user device (technical, user, and context data)End user deviceApplicable in the context of application design improvementRealBothWide range of mobile applications(i) User's fairness/correctness
(ii) User's privacy issues
(iii) Computational complexity
(iv) Feedback the estimation output to optimize the network
Volk et al. [59]NetworkNetwork(i) Applicable in the context of service estimation and optimization
(ii) Applicable in the context of the network resource allocation optimization
RealObjectiveSDE(i) User subjectivity
(ii) Computational complexity
Varela and Laulajainen [91]End user deviceEnd user device(i) Applicable in the context of service estimation and optimization
(ii) Applicable in the context of QoE-driven access network selection
LaboratoryBothMobile VoIP(i) Tighter integration with the MIP software
(ii) Cost and battery consumption
(iii) User's fairness
Hoßfeld et al. [96]End user device and networkNetworkApplicable in the context of network resource optimizationLaboratoryObjectiveYouTube video streaming(i) User's privacy and subjectivity
(ii) Limitation of scalability
(iii) Additional costs due to DPI
Menkovski et al. [38]NetworkEnd user device(i) Applicable in the context of network resource management
(ii) Applicable in the context of content encoding management
LaboratoryBothCommercial mobile TV(i) Inability to give information on service perception
(ii) Computational complexity
Staehle et al. [97]End user device (technical data) and networkNetwork(i) Applicable in the context of radio resource management
(ii) Applicable in the context of service degradation
LaboratoryObjectiveYouTube video streaming(i) Cross-layer information extraction
(ii) User's privacy issues
(iii) Battery consumption
Ketykó et al. [98]End user device (technical and user data) and networkEnd user deviceApplicable in the context of service estimation and optimizationSemi-real lifeBothMobile video streaming(i) Scalability
(ii) User's fairness
(iii) Feedback the estimation output to the network optimization
(iv) Battery consumption

3GPP: 3rd Generation Partnership Project, DPI: Deep Packet Inspection, HTTP: Hypertext Transfer Protocol, MIP: Mobile Internet Protocol, MMORPG: Massively Multiplayer Online Role-Playing Game, QoE: Quality of Experience, QoS: Quality of service, RRM: Radio Resource Management, SDE: Service Delivery Environment, VoIP: Voice over Internet Protocol.