Level of Patient Satisfaction with Inpatient Services and Its Determinants: A Study of a Specialized Hospital in Ethiopia

Table 1

Operational definitions used.

S. no	Variable	Definition used
(1)	Patient satisfaction	Perception of the patients regarding the outcome of care and the extent it meets their needs and expectations
(2)	Inpatients	Patients who had a hospital stay greater than 48 hours in the facility
(3)	Service departments	Service area serving inpatients in the facility during their stay in the hospital
(4)	Waiting time	The time interval between the departure from registration for inpatient service and seen by a doctor to receive service