Research Article
Resource Allocation and Outpatient Appointment Scheduling Using Simulation Optimization
Table 5
Procedure duration (min) by patient class, operating mode, and capacity.
| | Patient class | I
Consultation | II
Nurse assessment/health consultation | III
Visual acuity/eye exam | IV
Measure eye pressure/apply eye drops | V
Registration | VI
Appointment booking | VII
Nurse reminder on day surgery | VIII
Educational session | Movement time between procedures (incl. records) |
| | 1 | 5–10 | 4–6 | 3–5 | 3–5 | 1–1.5 | 1–1.5 | — | — | 2-3 | | 2 | 5–10 | 4–6 | 3–5 | 2–4 | 3–5 | 1–1.5 | — | — | 2-3 | | 3 | 5–10 | 4–6 | 3–5 | 2–4 | 2–4 | 1–1.5 | — | — | 2-3 | | 4 | 5–10 | 4–6 | 3–5 | 3–5 | 1–1.5 | 2-3 | 5–10 | 8–12 | 2-3 | | Operating mode (capacity) | Single (1) | Single (1) | Single (1) | Single (1) | Single (1) | Single (1) | Single (1) | Batch (15) | — |
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