Research Article

Using Six Sigma DMAIC Methodology and Discrete Event Simulation to Reduce Patient Discharge Time in King Hussein Cancer Center

Table 2

Barriers and proposed engagement methods for stakeholders in the discharge process.

StakeholderKnowledge of stakeholder regarding the initiativeInterest in the issue (willingness to initiate or lead)Influence/power (low, medium, high)Level of engagementImpact of issue on actor (low, medium, high)Proposed engagement method

PhysicianMediumLowHighInvolveHighIncrease ownership/workshops/meetings
NurseLowMediumMediumInvolveMediumWorkshops/meetings
Patient/patient’s familyMediumHighLowInvolveHighOne on one meetings
PharmacyLowLowHighInvolveMediumElectronic system
Accounting departmentLowLowMediumCollaborateMediumElectronic system
Medical recordsMediumMediumMediumCollaborateMediumElectronic system