Research Article
A DEA-Based Decision Support Framework for Organizations’ Performance Evaluation considering TQM and Knowledge Management
Table 13
Efficiency scores of the BCC model.
| Name of pharmaceutical company (DMU) | Input (KM) | Output (TQM) | Efficiency score |
| Raha | 3.011 | 2.848 | 2.467 | 3.037 | 0.955 | Goldaru | 2.75 | 2.675 | 1.947 | 2.869 | 1 | Jey Pharmed Spandana | 3.456 | 2.996 | 2.2 | 3.316 | 0.998 | Amin | 2.673 | 2.849 | 2.314 | 3.531 | 1 | Farabi | 4.007 | 3.855 | 4.296 | 3.874 | 1 |
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