A Study of Multicriteria Decision Making for Supplier Selection in Automotive Industry

Table 19

Criteria
(1) Meeting customer requirement and expectations
(2) Zero reject rate
(3) Reliability in raw material supplies
(4) Conformance to environmental standard specifications
(5) Proper record on complaints and followup
(6) Provide sample of components or raw material before delivery
(7) Ergonomic quality in product/raw material design
(8) Special packaging and shipping requirement
(9) Proper marking and labeling of materials (legible, durable, and follow specification)
(10) Safety record of suppliers