A Quality Function Deployment (QFD) Approach in Determining the Employer’s Selection Criteria

Table 1

Employers’ feedback on the satisfaction level of student skills.

Domain	Employer feedback
Cognitive	D4	Willingness to accept responsibility
	D5	Interest in the task/project given
	D6	Commitment to the tasks/projects assigned
	D13	Ability to solve problems
	D15	Ability to analyze problems
	D19	Ability to make decisions
	D21	Ability to apply knowledge and skills learnt at UKM
Psychomotor	D1	Timely
	D9	Compliance with procedures and rules
	D10	Appropriate attire
	D11	Ability to understand instructions from the supervisor/employer
Affective	D2	Ability to perform tasks/projects
	D7	Good relationships with other employees in the organization
	D12	Ability to work in a team
	D14	Leadership skills
	D18	Ability to plan and carry out the tasks given
Psychomotor and cognitive	D3	Having the initiative/willingness to learn
	D8	Capability of communication/information delivery
	D16	Ability to describe the results of the analysis/project
	D17	Ability to think creatively
	D20	Ability to express opinions related to the job
	D22	Ability to use the latest technology