Research Article

Prioritization of the Factors Affecting Bank Efficiency Using Combined Data Envelopment Analysis and Analytical Hierarchy Process Methods

Table 4

Prioritization of factors affecting performance (efficiency) in the field of staff using AHP and DEA methods.

AHP methodDEAHP method

(1) Employees’ satisfaction about their own dignity and self-actualization0.2369(1) Employees’ satisfaction about their own dignity and self-actualization0.2584

(2) Job security0.1834(2) Appropriate evaluation system for the staff promotion0.1594

(3) Appropriate evaluation system for the staff promotion0.1661(3) Job security0.1471

(4) Desired job characteristics0.1137(4) Desired job characteristics0.1197

(5) Training and empowerment of human resources0.1135(5) Adequate income0.1178

(6) Adequate income0.0997(6) Training and empowerment of human resources0.1164

(7) Participation of all employees0.0868(7) Participation of all employees0.0808