IoT Smart Home Adoption: The Importance of Proper Level Automation

Table 3

Survey items.

Construct	Item number	Measurement items	References
Perceived automation	PA1	Smart home services help the residents proactively without human intervention.	[29, 42]
	PA2	Smart home services provide autoadjusted control.
Perceived controllability	PC1	I can control every electrical device of smart home services through simple operation.	[43, 44]
	PC2	It is convenient to control smart home services anywhere at any time.
Perceived interconnectedness	PI1	Smart home devices are interconnected with each other.	[45, 46]
	PI2	Smart home services by integrating different device venders do not create problems.
Perceived reliability	PR1	I am not worried to use smart home services because other people or organizations may be able to access my account.	[43, 47]
	PR2	There will not be much potential loss associated with disclosing personal information to the smart home service provider.
	PR3	I think smart home service providers are reliable.
Adoption intention	AI1	Using smart home services is worthwhile.	[48]
	AI2	I intend to use smart home services in the future.
	AI3	I predict I would use smart home services in the future.