Performance Assessment of Solid Waste Management following Private Partnership Operations in Lagos State, Nigeria

Table 1

Results of severity index on service quality scores by consumers across the income areas/LGA.

Income areas	Sample size; (𝑁)	Reliability at collection; (%)	Sanitary condition at bins; (%)	Quick response to customers complaints; (%)	Crew attitude; (%)	Overall quality of service; (%)
Low	176	50	59	53	57	55
Middle	54	65	66	58	61	62
High	32	76	75	71	75	74

Source: Field Survey, 2013.