Mobile Information Systems

Mobile Information Systems / 2007 / Article
Special Issue

Improving Quality of Service in Mobile Information Systems, Services and Networks

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Open Access

Volume 3 |Article ID 719840 | https://doi.org/10.1155/2007/719840

Florence Agboma, Antonio Liotta, "Addressing User Expectations in Mobile Content Delivery", Mobile Information Systems, vol. 3, Article ID 719840, 12 pages, 2007. https://doi.org/10.1155/2007/719840

Addressing User Expectations in Mobile Content Delivery

Received15 Oct 2007
Accepted15 Oct 2007

Abstract

Multimedia services like television programs and live streaming of mobile videos can be delivered to mobile terminals via different access technologies. The question is – how do users perceive such services on mobile terminals? The objective of this study is to find the correlation between video quality thresholds and the user context. Our study reveals the thresholds of user's quality of experience (QoE) in a mobile environment by using different categories of content types, in relation to different access technologies and terminal capability. The mobile terminals used are: – (i) 3G Mobile Phone (ii) Personal Digital Assistant (PDA) and (iii) Laptop. We argue that quality of service (QoS) management should be driven by the user perception of quality rather than resulting from raw engineering parameters such as latency, jitter, bandwidth etc. Our results will be of great interest to network operators, service providers, terminal manufacturers, and researchers working in the area of quality of service management.

Copyright © 2007 Hindawi Publishing Corporation. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


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