Research Article
A Systematic Evaluation of Mobile Applications for Instant Messaging on iOS Devices
Table 2
Results of Heuristic Evaluation on applications.
| App | Mobile usability heuristics results | A | B | C | D | E | F | G | H | Total |
| WhatsApp Messenger | 0.08 | 0.28 | 0.92 | 0.67 | 0.13 | 0.42 | 1.58 | 0.00 | 4.08 | HushHushApp | 0.92 | 0.61 | 0.67 | 1.00 | 0.23 | 1.17 | 0.50 | 0.39 | 5.48 | Hiapp Messenger | 0.00 | 1.17 | 1.67 | 1.42 | 0.70 | 0.50 | 1.25 | 0.89 | 7.59 | Surespot | 2.54 | 2.17 | 1.75 | 0.58 | 1.03 | 1.50 | 0.50 | 0.61 | 10.69 | Kik Messenger | 2.63 | 1.61 | 2.08 | 1.17 | 1.33 | 1.25 | 1.67 | 1.00 | 12.74 | Touch | 0.00 | 2.00 | 1.67 | 1.92 | 1.07 | 2.08 | 3.17 | 0.89 | 12.79 | Hike Messenger | 1.00 | 2.39 | 1.75 | 2.08 | 1.57 | 0.67 | 2.33 | 1.44 | 13.23 |
| Mean | 1.02 | 1.46 | 1.50 | 1.26 | 0.87 | 1.08 | 1.57 | 0.75 | 9.51 |
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