Research Article

A Chatbot System for Mental Healthcare Based on SAT Counseling Method

Table 2

Mental characteristic check test.

ScaleContentsScore range (SAT criteria)

Self-esteem
(Rosenberg 1965, Japanese version-Munakata et al., 1997) [27, 28]
The degree to which a person has a good or positive image for self. Higher self-esteem is more likely to be able to cope with stress and less likely to cause anxiety or depression0–10 (0–6 lower/7, 8 mid/9, 10 higher)
State-trait anxiety inventory (STAI)
(Spilberger 1970, Japanese version-Mizuguchi et al, 1982) [29]
The tendency to become anxious, not state anxiety that varies over time, but a vague degree of anxiety that reflects an individual’s past experience20–80 (20–31 lower/32–34 mid/35–41 higher/42–80 much higher)
Self-rating depression (SDS)
(Zung 1965, Japanese version–Fukuda et al 1973) [30, 31]
The depressive symptoms in mood, appetite, and sleep20–80 (20–35 non/36–48 lower/49–68 higher, 69–80 painful)
Health counseling needs (Munakata, 1999) [32]Whether or not the response to stress manifested in the mind, body, or behavior, and to the extent.0–20 (0–6 lower/7–10 mid/11–20 higher)
Self-repression behavioral trait (Munakata, 1996) [33]The behavioral characteristics that suppress one’s own feelings and thoughts0–20 (0–6 lower/7–10 average/11–14 slightly higher/15–20 higher)
Difficulty in recognizing emotions (Munakata, 2001) [34]The tendency to avoid feeling of one’s own feelings, either subjectively or involuntarily Higher scores tend to accumulate stress and become chronic with physical symptoms even if they are not aware of them0–20 (0–5 lower/6–8 higher/9–20 much higher)