Research Article

The Shift in the Narrative of Doctor-Patient Communication and the Cultivation of Medical Information Exchange Communication Based on the Information Technology Era

Table 2

Dimensions and items of survey scale.

Communication processProject

Communication contentTell me the cause of illness
Tell me the general result
Tell me the reason for the inspection
Tell me the advantages and disadvantages of the treatment plan
Tell me the precautions in life
Tell me the possible recovery time
Tell me the next visit time
Tell me the approximate cost

EmpathyAnswer my question
Listen to me patiently
The tone of speech
Consultation time

Communication resultHow much do I know about my illness?
How much do I learn about health care?
How much do I learn about drugs?
How much do I learn about a healthy lifestyle?