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Mathematical Problems in Engineering
Volume 2013 (2013), Article ID 128678, 9 pages
http://dx.doi.org/10.1155/2013/128678
Research Article

Service Quality of Online Shopping Platforms: A Case-Based Empirical and Analytical Study

1Business Division, Institute of Textiles and Clothing, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong
2School of Glorious Sun of Business and Management, Donghua University, Shanghai 200051, China

Received 29 July 2013; Accepted 2 September 2013

Academic Editor: Kannan Govindan

Copyright © 2013 Tsan-Ming Choi et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

How to Cite this Article

Tsan-Ming Choi, Pui-Sze Chow, Bowood Kwok, Shuk-Ching Liu, and Bin Shen, “Service Quality of Online Shopping Platforms: A Case-Based Empirical and Analytical Study,” Mathematical Problems in Engineering, vol. 2013, Article ID 128678, 9 pages, 2013. doi:10.1155/2013/128678