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Mathematical Problems in Engineering
Volume 2013, Article ID 363486, 9 pages
http://dx.doi.org/10.1155/2013/363486
Research Article

A Model for Assessing the Service Quality of University Library Websites

1Graduate Institute of Services and Technology Management, National Taipei University of Technology, 1 Zhong Xiao East Road, Section 3, Taipei 106, Taiwan
2Graduate Institute of Industrial and Business Management, National Taipei University of Technology, 1 Zhong Xiao East Road, Section 3, Taipei 106, Taiwan
3Department of Communications Management, Ming Chuan University, 250 Zhong Shan North Road, Section 5, Taipei 111, Taiwan

Received 22 March 2013; Accepted 12 May 2013

Academic Editor: Tsan-Ming Choi

Copyright © 2013 Chung-Min Wu et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

How to Cite this Article

Chung-Min Wu, Ching-Lin Hsieh, and Kuei-Lun Chang, “A Model for Assessing the Service Quality of University Library Websites,” Mathematical Problems in Engineering, vol. 2013, Article ID 363486, 9 pages, 2013. https://doi.org/10.1155/2013/363486.