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Mathematical Problems in Engineering
Volume 2014, Article ID 309675, 9 pages
Research Article

The Application of the SCT and the ANP Model to Refine the Most Critical ICT Determinants in Minimizing the Digital Divide

Department of International Business, National Taichung University of Education, Taichung 403, Taiwan

Received 8 June 2014; Accepted 31 July 2014; Published 31 August 2014

Academic Editor: Teen-Hang Meen

Copyright © 2014 Ming-Yuan Hsieh. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.


This research cross-employed the social cognition theory (SCT) and the analytical network process (ANP) model in qualitative analyses and the multiple criteria decision making (MCDM) methodology in quantitative measurements to comprehensively re-identify the most critical information communication technology (ICT) determinants in minimizing the digital divide (DD). After measuring the complete importance of related priority weight (eigenvector) from the survey results given to various experts, the complete synthetically comparative index numbers (SCIN) from the evaluation model used conveyed two distinct consequences. First, the highest SCIN scores for the ANP, F-ANP, and G-ANP models are 0.5516, 0.3771, and 0.4791, respectively, and are located in the “ICT can positively minimize the level of DD” (ICTCPMDD) column in the summarized results table. Secondly, the highest evaluated weighted score of assessed criteria of 0.5801 is located in the Diversified Mobile Applications (DMAPP) column. From these results, there are two contributive findings that can be deduced. First, ICT indeed proved the determinative influences and interplays in the level of DD which means that the undeveloped, developing, and emerging regions are apparently able to minimize the level of DD by means of the ICT development. Second, the Diversified Mobile Applications (DMAPP) is the most critical determinant of ICT in minimizing the level of digital divide.