Research Article
Developing a Kano-Based Evaluation Model for Innovation Design
Table 1
A pair of questions for psychological level evaluation [
4].
| | Functional form of the question | □ I like it that way
□ It must be that way
□ I am Neutral
□ I can live with it that way
□ I dislike that way |
| | Dysfunctional form of the question | □ I like it that way
□ It must be that way
□ I am Neutral
□ I can live with it that way
□ I dislike that way |
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