Identifying Key Factors for Introducing GPS-Based Fleet Management Systems to the Logistics Industry

Table 18

Cause/effect properties of criteria.

Cause/effect	Criteria
Cause	Top executives support (), funding and budget (), project team composition (), project management and monitoring (), degree of difficulty in software and hardware maintenance (), complete degree of transmission equipment (), and experience and ability of consultants ()
Effect	User recognition (), education and training (), timely and correct information (), coordination and communication (), and customer acceptance ()